Bright House Networks is offering voicemail-to-text services to residential and business customers through Ditech Networks’ PhoneTag product.
A voicemail-to-text service gives service providers the ability to differentiate themselves from competitors, as well as bring in incremental revenues.
For both residential and business customers with voicemail, voicemail-to-text is included at no additional charge.
“As a user of Ditech’s PhoneTag service, I was familiar with the quality they offer,” said Nomi Bergman, president of Bright House Networks. “Ditech has assembled a great support team, and we are pleased that our customer feedback continues to be positive about the PhoneTag service.”
Ditech’s customers include Verizon, Sprint/Nextel, Cincinnati Bell, Orascom Telecom, AT&T, Telus and West Corp. The company is headquartered in San Jose, Calif.