Broadstripe will use tools from Scorecard Systems that will provide the ability to conduct subscriber and service analysis across the organization.
Broadstripe, once it completes its recently announced acquisition of James Cable, will serve more than 160,000 customers in 13 states. The transaction is expected to close in the first quarter of 2008 and is subject to closing conditions.
“With the impending acquisition of James Cable, it is essential that we have one consistent set of business rules and product definitions across the merged company,” said Bill Shreffler, president and CEO of Broadstripe. “Scorecard’s solution will provide one version of the truth around all customer and service activity for our video, voice and data businesses in a single application. In addition, we believe that our data quality, integrity and speed of reporting will be greatly enhanced, providing us with significantly more insight into our customer, product and bundle performance.”
Scorecard Systems said its Subscriber Analysis application can be deployed within an Enterprise Data Warehouse or as a standalone analysis tool, allowing service providers to measure customer activity using a table-based, user-configurable business rules approach that leverages subscriber industry standards – all customized for an organization’s needs.