A new survey released by ISACA, which is a business technology and cybersecurity association, says that consumers and IT professionals disagree on the risks and rewards of technologies like the Internet of Things (IoT) and augmented reality (AR). According to the research, U.S. consumers who are employed are more positive about the benefits of AR than IT professionals are, with 60 percent or more agreeing that a range of suggested AR applications would improve their life and make it easier for them to do their job.
However, 67 percent of IT professionals are not certain the benefits of AR outweigh the risks, ISACA reports.
The research indicates that the AR applications that consumers see offering the greatest benefits include training guides and retail and healthcare geolocation for personal use, as well as training, safety guides, and product demos in a work setting. At the same time, confusion over the IoT is growing, according to the consumer study. The percentage of consumers who are confident in their ability to identify IoT technologies has dropped 10 points or more from 2015 to 2016 in Australia, the United Kingdom, and the United States, according to the research.
“With the proliferation of IoT-enabled devices and the drive to provide enhanced user experiences, IoT, and AR have the power to become a source of unprecedented value and opportunity, as well as significant risk,” Rob Clyde, an ISACA board director, says. “Individuals and enterprises should focus on rapidly getting up to speed on these technologies while learning how to manage risk so they do not compromise their company’s ability to innovate.”
More on the ISACA “IT Risk/Reward Barometer” is available here.