C-Cor unveiled a new monitoring platform for network service providers that serve small and midsize markets.
C-Cor’s CableEdge Hosted Services is a Web-hosted package that tracks key customer experience metrics for services such as high-speed Internet and voice. CableEdge is part of C-Cor’s ServAssure product line that monitors the entire subscriber experience from the headend to the customer’s home.
C-Cor said CableEdge currently monitors more than 14 million DOCSIS devices worldwide.
With CableEdge Hosted Services, service providers can launch the platform in as few as 10 days, while reducing hardware and integration costs. Access to the CableEdge Hosted Services’ console is available from any Internet connection via https or a VPN tunnel and is also available through mobile devices.
C-COR’s CableEdge Hosted Services features the primary data and voice functionality of its non-hosted counterpart, including an assortment of bandwidth and network monitoring applications that can track activity in second-by-second intervals
“Service providers of all sizes are running increasingly complex networks with devices that require vigilant monitoring and reporting,” said Bailey Shewchuk, senior vice president, C-COR global strategy, in a statement. “By offering a hosted CableEdge service to our customers, we provide them with a full range of monitoring capabilities and 24×7 professional services support, all with a much faster deployment time and lower upfront capital investment.”