In order to better connect its Hispanic customer base with its services, Cablevision announced this morning that it has launched a new Web portal, Optimum.net en Español.
The new Web portal knits together Cablevision’s Optimum services with full Spanish-language features, such as My Account, bill pay, support, online DVR management and Optimum TV to Go TV Everywhere services, which includes Univision’s UVideos.
In addition, subscribers can also browse, search and discover the full suite of Optimum products and features via Explore Optimum, as well as a custom site search.
The Spanish-language Web portal also allows customers to access their email and voicemail directly from the homepage, as well as tune into “News12 en Español” where available.
“Our new Optimum.net en Español provides the full functionality of Optimum.net, enabling our Hispanic customers to easily access their Optimum services, customize account control, and discover new products and features all in Spanish,” said Gemma Toner, senior vice president of broadband product management. “We are committed to providing the very highest levels of service to every customer. In addition to the new Spanish-language Optimum.net, we also continue to add compelling packages that bring together TV, phone and Internet in a meaningful way for our Hispanic customers.”
The Spanish version of Optimum.net can be accessed by simply clicking the “En Español” link on the upper right hand corner of any page on Optimum.net. Also, if customers’ browsers are set to Spanish language, they will automatically be presented Optimum.net en Español.
The Optimum en Español television package includes more than 45 Spanish-language channels and a free Spanish-language VOD service. It is available to customers starting at $8.95 a month for subscribers with Optimum Value and above. Optimum has new Spanish-language VOD programming available every month.
Optimum Voice offers flat-rate plans for unlimited local and long-distance calling within the U.S., Puerto Rico and Canada, and Optimum Voice World Call offers up to 250 minutes of calling anywhere in the world, including up to 30 minutes of calls to Cuba, for $19.95.
Optimum Hispano, the triple-play package tailored to Optimum Hispanic customers, brings together digital cable television that includes Optimum en Español, as well as Optimum Online and Optimum Voice, for $29.95 each per month for one year.
