Improvements in customer satisfaction at Sprint Nextel and AT&T have narrowed differences among the Big 4 wireless carriers to the point that they’re basically even in terms of pleasing their subscribers, according to a study released Tuesday. The American Customer Satisfaction Index puts Sprint, AT&T, T-Mobile USA and Verizon Wireless within two points of each […]
Telecommunications
LightSquared files for Chapter 11
As widely expected, LightSquared filed for Chapter 11 bankruptcy protection. The company reported assets and debts, each exceeding $1 billion. The Wall Street Journal had reported over the weekend that LightSquared was preparing for bankruptcy, even as it negotiated with lenders to avoid a default. According to LightSquared’s filing, Boeing Satellite Systems is its biggest […]
Voyager Mobile launch stymied by malicious attack
Voyager Mobile, the latest prepaid MVNO to resell Sprint’s 3G and WiMAX service, has delayed today’s launch because of an attack on its website. According to a post on the company’s website, Voyager Mobile “experienced a malicious network attack to its primary website.” Voyager is postponing the launch to a “time and date” in the […]
Rogers launches SIP trunking for enterprise businesses
Rogers Business Solutions is now offering its SIP trunking services to enterprises in Canada that are seeking scalable voice services while using less equipment. Rogers’ IP-based voice service complements its existing fiber-based Internet and WAN connectivity services. Some of the advantages of SIP trunking include reducing the total cost of ownership with fewer trunks that […]
Voyager Mobile the latest prepaid MVNO
Voyager Mobile today introduced itself as the latest prepaid carrier to enter the market. According to a countdown clock at the company’s website, the company will go live with its initial offerings in limited markets tomorrow. John Mardini, president of Voyager Mobile, said the company will initially offer two plans. The first, America Lite, will […]
Reports: LightSquared could file for bankruptcy
LightSquared could file for bankruptcy as early as today, according to reports citing people familiar with the matter. LightSquared and its lenders have until 5 p.m. EST today to strike a deal that would keep the company out of bankruptcy court, both Reuters and The Wall Street Journal reported over the weekend. The Journal said […]
Cable gets the lead out
The cable industry used to lumber wherever it was going, but a funny thing happened on the way to all-IP: IP-based Web technologies started becoming integral elements of the service set, and cable started accelerating toward the speed of the Web. CableLabs will have plenty of evidence of that transition at its 20th CableNext Showcase […]
Cox teams up with hospital to launch a patient channel
Cox Communications has developed a new internal channel for Phoenix Children’s Hospital (PCH) that was designed to answer families’ questions and reduce children’s anxiety when they are undergoing treatment at the hospital. The new channel, PCH 1, made its debut during National Hospital Week, which runs May 6-12. By using an animatronics therapy dog puppet […]
SeaChange sticks a fork in broadcast and storage unit sale
After passing regulatory muster, SeaChange International announced late yesterday that it had completed the sale of its broadcast server and storage unit to a private investment group that has named the newly formed company XOR Media. SeaChange, which has been cutting costs and realigning its focus on being a software company for video-on-demand, advertising and […]
Elemental picks up another customer
Elemental Technologies said Columbus Communications is using its Elemental Live products to power the encoding of content for the latter’s new multi-screen video services. Columbus Communications is a retail and wholesale telecommunications company in the Caribbean and in Latin America. The service provider will use Elemental Live to encode more than 250 linear broadcast channels […]