There’s nothing like an election to bring out the robocall hater in everyone, but they are never popular no matter what’s going on in the world really.
Back in July, FCC Chair Tom Wheeler used a blog to underline that robocalls and telemarketing were the number one source of consumer complaints at the FCC. “The Commission is committed to protecting consumers from unwanted calls and giving them more control over the calls and texts they receive. We will tackle robocalls on as many fronts as possible, whether by implementing new rules, issuing tailored declaratory judgments, encouraging new pro-consumer innovation or urging the private sector to step up and stop this scourge,” Wheeler wrote.
Charter is taking on the issue directly with an announcement on Wednesday that it’s giving its Spectrum Voice subscribers the ability to stop unsolicited telemarketing and robocalls through third-party call blocking app Nomorobo. It uses a list of known unwanted phone numbers including those on the “Do Not Call” registry. Here’s how it works: The call rings both on the home line and the Nomorobo platform simultaneously. If Nomorobo recognizes the call is from an unwanted number, it will be blocked.
“Customers now have even more control over the calls that come into their homes,” Rich DiGeronimo, Charter’s EVP, products and strategy, says. “Nomorobo is one of the many ways we continue to enhance customers’ home phone experience with unmatched reliability and service in addition to a wide range of popular advanced phone features available at no extra cost.”