In a bid to bolster its historically low-rated customer service, Comcast has announced plans to add 400 customer service jobs in St. Paul, Minnesota.
The new jobs will mostly be customer service reps and managers in Comcast’s current call center in St. Paul. Construction to add 45,000 more square feet is expected to be completed by early 2016.
“We are excited to further Comcast’s investment in the Twin Cities through the creation of these new jobs,” said Jeff Freyer, Regional Vice President, Comcast Twin Cities. “These jobs will not only make a positive impact in our community, but will also help Comcast deliver a better customer experience here and in communities across the western half of the United States.”
With these new jobs, Comcast will employ more than 2,400 people in the Twin Cities. The company will start posting and hiring for the new jobs next month. Comcast plans to add more than 5,500 new customer service positions across the country over the next three years.
