Cox Business has unveiled a new IP telephony service that integrates the desktop phone, PC and wireless devices. The service, called VoiceManager, can be scaled for small businesses to enterprise customers, Cox said.
The company claims for VoiceManager the narrow distinction of being the first in North America for business customers that is fully owned and managed.
Call control features include Find Me/Follow Me, Auto Attendant and Personal Status Manager. Mobility options include Remote Office, Sequential Ring and Call Notification functions that allow one number to be pointed to desk, home and mobile phones. Employees can adjust their settings using a Web-based portal.
Cox launched the service this month in its New England systems (in Connecticut and Rhode Island). The company plans to roll it out in two more unspecified markets before the end of the year and then expand into more markets next year.