Cox’s website now reports that its data usage caps are at 1 terabyte for most of its data plans, except its GigaBlast 1 Gbps plan that’s at 2 TB. A chart reviewing the data plans is available here. DSL Reports is being credited for being one of the first to notice, and reports the Cox site has “quietly been changed to indicate that all tiers now have a cap of one terabyte per month.”
“Cox High Speed Internet packages include 1 TB (1,024 GB) of data to provide you with plenty of freedom to stream, surf, download and share. Approximately 99 percent of Cox customers are currently on a data plan that more than adequately meets their monthly household needs.”
Other providers that have bumped their caps to 1 terabyte in various areas include Comcast and AT&T. Comcast also has previously reported that 99 percent of its customers do not come close to using a terabyte in a month. A typical customer uses only about 60 gigabytes of data in that timeframe, Marcien Jenckes, EVP, consumer services at Comcast says.
No matter how big the cap, consumers tend to balk at any idea of a limit, so it’ll be interesting to see the reports that come from the consumer press around this. The Wall Street Journal reported back in April that consumer complaints to the FCC about data caps rose to 7,904 in the second half of 2015 from 863 in the first half, according to records reviewed under the Freedom of Information Act.