“Big cable consistently ranks at the bottom of the worst customer service industry in the country,” Craig Weaver, GigaMonster’s customer experience director, says in a press release. “As a result, being the best provider as compared to cable is not a worthy goal. We strive to deliver an experience on par with the likes of Amazon and Apple, where customers are the center of our universe and not a necessary evil as they are viewed by our competitors.”

Alrighty then. Tell us what you really think.

Of course, Weaver’s not going to like the incumbent competition already established as GigaMonster is slated to begin offering services in the Denver area this spring to multiple dwelling units (MDUs). And you can easily see why the company is ogling the Mile High City since over the last few years that area has seen exploding construction rates of apartments, lofts and the like. Gigamonster also already offers its so-called Scary Fast Internet in more than a dozen U.S. markets.

On offer will be a 1 Gbps symmetrical Internet service. “We not only deliver 1 Gbps symmetrical speeds to each resident, we deliver it at some of the lowest latency values in the country,” the company’s CEO Bill Dodd says.

GigaMonster’s major battle roar seems to focus around that low latency. Dodd explains that its network is built specifically to serve multifamily communities, with features like direct routing where customers reportedly can stream video from sites like Apple, Microsoft, Netflix, YouTube, Amazon Prime, and many others, without those streams ever traversing today’s “overly congested public Internet.”

In other words, GigaMonster sees a sweet spot in going after all those video/music streamers and online gaming hipsters currently moving into Denver. Examples of plans and pricing are available here.