Midcontinent has promoted three of its managers to the director level based on their contributions to the company.
With the promotions, newly minted directors Ben Dold, Chris Green and Char Hay are now part of Midcontinent’s senior leadership team, which also includes other directors and executives for the company.
Dold was named director of marketing analytics and insights. Since joining Midcontinent in 2010, he developed a new team focused on better understanding of customer behaviors and preferences. Dold earned his B.A. in economics from St. John’s University in Collegeville, Minn., and his MBA from St. Cloud State University.
Green now holds the director of customer experience title after successfully leading several company initiatives, including driving an increase in customer loyalty. Green holds a B.S. in business management from Northern State University. He joined Midcontinent in 2005.
Hay was promoted to the position of director of business solutions, where she oversees financial analysis and budgeting for Midcontinent Business Solutions. She also leads programming and television production for Midco Sports Network, as well as sales support and the video production teams for Midcontinent’s television advertising sales group. Hay joined Midcontinent in January 2013. She earned a B.S. in business administration and an MBA from the University of Sioux Falls.
“Not only have these individuals taken on added responsibilities, they have consistently applied their leadership skills, knowledge and talents to help Midcontinent deliver leading telecommunications services across our footprint,” said Debbie Stang, vice president of human resources. “We look forward to seeing more exceptional work from them in the future.”
Midcontinent serves more than 300,000 customers throughout North Dakota and South Dakota, Minnesota and Wisconsin.
