For the better part of a year, New York City officials and Verizon spokespeople have been publicly debating the rollout of Verizon’s promised FiOS rollout across all five boroughs. Verizon says they delivered FiOS to everyone who wanted it in all of NYC by the end of November last year (they had promised by the end of June, 2014, so they admitted to being late). NYC, however, has contended that more than 40,000 official requests for FiOS service have gone unanswered and that Verizon hasn’t fulfilled its end of the FiOS rollout agreement.

The disagreement will go to another level tomorrow afternoon, when the NYC Council has an official oversight hearing on Verizon’s progress in completing the FiOS rollout.

Committee on Technology Chair James Vacca, along with Subcommittee on Zoning and Franchises Chair Donovan Richards and Committee on Oversight and Investigations Chair Vincent Gentile will hear testimony from advocates pushing for a completed rollout along with Verizon to explain the delay.

The Council will present its own findings on customer concerns, which are consistent with the results of a Department of Information Technology and Telecommunications (DoITT) audit of the franchise agreement. The hearing takes place at 1 p.m. EST, and additionally a rally and press conference will be held outside on the City Hall steps beginning at 12:30 p.m.

An audit by the city earlier this year confirmed that the build out has not been completed, though Verizon disputes this claim. According to the audit, some NYC residents have been told that their region isn’t eligible for FiOS, even though Verizon’s 2008 deal with the city promised universal rollout to any citizen in any borough in the city who wanted it. The Committees will be examining the progress of a timeline to enable prospective customers to receive FiOS services in the future.