Rogers’ subscribers will be able to have their voicemails converted to text by SpinVox and then sent directly to their cell phones as an SMS message. SpinVox sends the SMS along with the number, so the caller can be immediately identified, enabling customers to instantly respond either by text or phone with just one-touch.
SpinVox said it is the only voice-to-text service with multilingual capability, so Rogers’ subscribers can have both their English and French voicemails converted into text.
“SpinVox provides a great tool for road warriors when they cannot listen to their voicemail as the system uses very sophisticated voice to text solutions and delivers with great accuracy,” said John Boynton, senior vice president and chief marketing officer, Rogers Wireless, in a statement. “With the SpinVox solution, users can receive and read messages while held up in a meeting or on the run and are able to easily document detailed directions and coordinates.”