The Clarksville Department of Electricity (CDE) will use World Wide Packets’ Carrier Ethernet product, called Lightning Edge, to connect the city’s residents and businesses to its electrical utility.
The FTTH network will reduce Department of Electricity operating costs on existing utility services while enabling the city to deliver new, revenue-generating quad-play broadband services.
“Our ultimate goal is to serve the current and future residents of Clarksville by building healthy economic growth across the region. To accomplish this, we recognized an opportunity to implement an FTTH network that would allow us to streamline services while lowering overall operational costs,” said Ken Spradlin, president of CDE, in a statement. “We’ve worked with World Wide Packets in the past and their Carrier Ethernet products were proven in our environment.”
With 55,000 business and residential customers, Clarksville’s electric utility receives nearly 130,000 meter orders per year. Each order currently requires that a technician go onsite to read meters, manage outages and make connections. The new network will enable the city to manage the vast majority of these customer service requests remotely.
Clarksville also plans to implement specialized billing services on the network, enabling customers to pre-pay for services by purchasing them in smaller increments.