Time Warner Cable announced it has applied the finishing touches to its “TWC Maxx” project upgrades in Los Angeles and New York.
TWC Maxx, which was first outlined by CEO Rob Marcus in January, includes all digital conversions in both markets, which has led to faster data tiers, including 300 Mbps down, more VOD choices and an improved whole-home DVR offering.
Time Warner Cable said the network project was rolled out in stages by area as it completed a top-to-bottom network evaluation and upgrades to support the new advanced services.
“Today marks an important milestone in Time Warner Cable’s commitment to provide our customers with best-in-class products and service,” said Marcus. “Every customer in our two largest markets now has access to the superfast Internet and new TV experience promised by TWC Maxx. Faster speeds are also available to every customer in the Austin, Texas, market, and we’ve committed to reinvent the service experience in seven additional markets in 2015.”
Austin was third on the TWC Maxx to do list with the data speed increases completed last month while the conversion to an all-digital lineup is underway. Next year TWC Maxx is slated for Charlotte, Dallas, Hawaii, Kansas City, Raleigh, San Antonio and San Diego.
The 300 Mbps down, 20 Mbps up tier is available to close to 8.5 million Time Warner Cable subscribers in Austin, Los Angeles and New York.
On the whole-home networking TWC Maxx front, Time Warner Cable said last month it had upgraded its DVR platform in the Los Angeles and New York City markets with a new six-tuner gateway from Arris.
Arris’ DCX3600 gateway features a 1-terabyte hard drive, which includes up to six times more storage capacity than current Time Warner Cable DVRs. Time Warner Cable announced the new gateway under the moniker of “Enhanced DVR,” in reference to the improved DVR features and capacity.
Time Warner Cable said key enhancements for TWC Maxx were now in front of more than 7 million homes in New City and Los Angeles. The nation’s second-largest cable operator, which is slated to be snapped up by Comcast early next year, said on its recent third quarter earnings call that its first generation cloud-based guide was in almost 7 million homes while its second-generation cloud-based guide was out of beta testing and in paying customers’ homes.
