“RR Telephony has provided the capability to capture mission critical customer and service information to deliver residential telephony on an integrated platform with our core video and data services,” said Mike Roth, Buckeye’s director of billing and carrier management, in a prepared statement. “We continue to expand our use of the RR telephony release, which will provide Buckeye order management, provisioning, and billing capabilities that ensure an accurate, timely, and cost-effective business environment as we face competitive entrants into our core services.”
While Buckeye has provided a commercial telephony service to its customers for years, Raymond Reichert, president of RR Enterprises, said the installation of the RR Telephony module has allowed Buckeye to offer voice, video and data services to its residential subscribers with an integrated triple play subscriber management system.
Buckeye was established in 1965 and provides cable television in northwestern Ohio and southeastern Michigan. It serves 28 communities and municipalities in the Toledo metropolitan area and another 12 communities in the Sandusky, Ohio, area, with approximately 150,000 total customers in the two areas, according to the company.